Stolen trainers and stolen shoes
Stolen trainers from JDSports and stolen shoes from New Look. Ordered trainers and they never arrived, full refund from JD and they still haven’t made it back to JD from 21/08/25. Ordered shoes and they also did not get delivered and were apparently (according to Evri’s email) damaged and discarded. No evidence of said damage provided even though it was requested. In my opinion both pairs of shoes have been stolen. Sort it out Evri.
Please do note the repetitive AI reply to every single negative review. No Louis, I won’t be contacting you.
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Louis