Ordered a 90th Birthday cake in June…
Ordered a 90th Birthday cake in June 25. didn't arrive on time, when it did arrive it was of poor quality.
As compensation and for me to remove my negative review they offered a complementary cake for a date of my choice. This was confirmed in an email. The date confirmed came and went with no cake.
September 3, 2025
Unprompted review
Reply from bakerdays
Hi, Michael. We’re so sorry to hear about your experience and the upset this has caused. This is not the standard we want for our customers, and we understand how frustrating this must have been.
Please reach out to us at sales@bakerdays.com so we can review your case as a priority and work on making this right.