Delayed delayed delayed and then never…
Delayed delayed delayed and then never arrived. Asked for a refund and it took an age! Never going there ever again. I wasn’t too sure about buying from them and this experience solidified the never going to buy from them. I ask for their complaints form and was met with a Doh? What’s that? Ridiculous.
Reply from ScS Sofas
Good Morning Lisa,
Thank you for your review, I hope you are well.
I am very sorry that you were disappointed in your experience with us and appreciate your feedback.
We do pass this onto our teams to help us improve our customer experience.
I can see that your order was cancelled in May due to a delay in delivery and your full refund was issued on 28/05/25. I apologise for any inconvenience this may have caused.
Kind Regards,
Lynsey - ScS Social Media Team