Review of Evri


Rated 1 out of 5 stars

Very poor service with zero communication

One of the poorest couriers I have ever encountered. You can't speak to them about a problem as everything is automated and they don't get back when messages are left. I ordered bird food from Amazon which should have been simple enough but the website just says problem with delivery. What a shower!
New message for Charity or any other Evri advisor. It is IMPOSSIBLE to get speaking to anyone by calling the advertised number or using the live chat site. This is well documented. If you read this again please call me on 07979694795. Regards

August 28, 2025
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity