Charging worked fine but I had a…
Charging worked fine but I had a complaint about the layout of the charging bays at the Camarthen hub. Osprey contacted me to get a clearer description of the problem and promised to look into improved layouts. Excellent reply and PR
Reply from Osprey Charging
Hi Terry,
Thank you for taking the time to leave your feedback. We're pleased to hear that your charging experience went smoothly, and we really appreciate you highlighting the layout concerns at our Carmarthen hub.
Your input helps us improve, and it was great speaking with you directly to better understand the issue. We’ve passed your comments on to our operations team, who are actively reviewing site layouts as part of our ongoing improvements.
Thanks again for your constructive feedback and kind words about our support team – we’re always here to help.
Kind regards,
The Osprey Charging Team