Review of Action Fraud


Rated 1 out of 5 stars

Action? What Action?

The DVLA tell you to report the fraudulent removal of a vehicle grom its database to Action Fraud. I tried. Signed up, logged in, but their rigid form wouldn't accept it, because I am not a victim. Twice I tried. No luck so I hit chat. David joined and he told me to advise the DVLA and report it online or to Action Fraud via a number. I explained I had tried online it didn't work, and that DVLA had told me to come to you. I told him I was extremely ill and couldn't do this. I asked 'aren't you Action Fraud? By which i meant why couldn't he take the details down which I'd already given. All he said is he could only deal with fraudulent sales of vehicles. My issue goes unreported. Lazy staff, inflexible systems, bad attitude, not customer service, not encouraging. Fraud yes, ACTION NO!

August 28, 2025
Unprompted review
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