Unauthorised payments to faudulent shysters
Unauthorised payments - you'd think you would be able to stop this at source, but the only way I could halt payments was to go to paypal and cancel it. Although the bank statement (the first I knew of this) says "effecto", the payment on paypal says it's a medical service. It isn't, it's a scam and you cannot get your money back, just make sure paypal knows you don't want these fraudulent shysters to be paid.
Reply from Effecto.app
Dear Helen,
Thank you for sharing your experience with the Effecto app. We are very sorry to hear about the frustration you faced with recurring payments and the confusion regarding how the charges appeared on PayPal. Please know that we are working to make billing more transparent and to ensure the way our service is presented is clear and accurate.
To help us address your concerns more effectively, please include your account email and, if possible, your order number when contacting us. You can send your request for further resolution to help@effecto․app.
Sincerely,
Effecto team