DONT WASTE YOUR MONEY ON THIS COMPANY
So original cake was delivered damaged. After no response to numerous emails to the address given I was finally contacted to provide photos , which if they looked at their emails would have seen I had already sent. I requested a refund but was offered a free cake.
So “ free cake “ delivered today , damaged in exactly the same place , cakes are not secured to cake boards and so end up squashed and damaged by box.
Will NEVER buy from this company again
Reply from bakerdays
We’re truly sorry for the disappointment you’ve experienced, especially after giving us a second chance. This is not how we want our cakes to arrive, and we completely understand your frustration. We’d really appreciate the opportunity to put this right for you.
Please email us at sales@bakerdays.com with your order details, and our team will personally make sure we resolve this quickly. We look forward to your message.