We were staying down the road & called on spec for advice because we’ve had an episodic problem with the brakes on the caravan on and off this year - the technician came to speak to us and he seemed to resonate immediately with what the issue was. Luckily a cancellation had come up for the next day so we were booked in to enable it to be checked out and this was done efficiently. 3 problems were identified and sorted in an afternoon and straight away the difference has been noticed. The staff were all really professional from the reception staff to technicians who dealt with us and the after care manager. We are Very grateful for the service received. Thank you!