Disgraceful company
I am unable to leave MINUS stars unfortunately as it's all this company deserve.
I received an email from them stating that my parcel had been delivered when in actual fact it has NOT!!!
I have contacted the company that I bought from to bring to their attention the unreliability of Fastway.
I will NEVER AGAIN purchase from a company that uses this firm.
They are a disgrace!
Their cut and paste responses are a joke too.
AVOID !!!
Reply from Fastway Ireland
Hi there,
We sincerely apologise for the less-than-ideal experience you had with our services, and we appreciate you bringing your concerns to our attention. We understand the importance of a smooth and reliable delivery, and we regret that we fell short of your expectations.
We understand that a negative experience can be frustrating, and we would appreciate the chance to turn things around for you, if we ever deliver a parcel of yours again. Our team is dedicated to providing a better experience, and we hope to have the opportunity to deliver your parcels again in the future.
Thank you for your understanding, and we hope to have the chance to restore your faith in our services.
Your Fastway Customer Care Team