Review of Honey Birdette


Rated 1 out of 5 stars

Absolutely Disappointed,5 Returns and Still NO Solution!

I’ve returned a top five times because each one has loose threads all over. For a €160 top, the quality is shockingly poor. After more then a month and multiple slow exchanges, the issue still hasn’t been fixed.

Customer service is practically non existent. They never call back, and their chat support just brushes you off, telling you to “cut the threads off” yourself. I shouldn’t have to ruin an expensive top with scissors just to wear it.

The quality has clearly gone downhill, and the whole experience has been incredibly frustrating. Avoid this webshop unless you want to waste your money on a top that arrives falling apart and terrible support.

July 26, 2025
Unprompted review

Reply from Honey Birdette

Hi Sanne,

We're so sorry about this happening! Due to lace trimmings on the Eleanor Bustier, small threads can sometimes be visible. Rest assured, gently trimming them off do not affect the quality and integrity of the item.

We've raised this with our Leadership Team which will assist you further with this. Once again, we're sorry about this happening.

- Honey B x