Review of Superscript


Rated 1 out of 5 stars

A disgraceful service

A disgraceful service. They take the money out of your account without any auto renew Information. When you ring up to cancel the cancel option just rings and rings. The renewal option they also don't answer and just says call back. This is the worst insurance renewal practise and service I have clever come across. Please do not make the same mistake as me by using them. I hate to think how poor if you had a claim!

Update. I eventually got through and they say they will refund which we await. I stand by the review and warn others. They say you can cancel online but this is not correct, chat bot has no supervision and you cannot remove your card details. Direct Line was cheaper and more reputable should anyone read this.

August 1, 2025
Unprompted review

Reply from Superscript

Hello Damian,

Thank you for taking the time to leave a review.

We’re sorry you had difficulty reaching us.

Our Customer Success team has already been in touch to chat through the concerns raised in your review.

If there’s anything else we can support you with, please give our friendly team a call on 0333 772 0759.

Take care,
The Superscript Team