I got a coupon for my birthday from friends. They paid the coupon in the store. Zalando now tells me the coupon is not activated and its my obligation to backtrack with the store. I dont know which store, that is and i dont want to offend my friends. Either zalando works with scamming stores or undilligent ones, either way im not ordering again. And dont get zalando coupons, youll waste your money.