Review of Yescapa


Rated 1 out of 5 stars

I rented an RV through Yescapa

I rented an RV through Yescapa. One hour after leaving the owner of the RV the air intake to the engine broke, which meant we could only drive 50km per hour the rest the of the trip! When returning the RV to the owner, the owner accused us of scratching damages we had nothing to do with and refused to pay us back the 1200eur deposit. In our attempt to get some of our deposit back, we had another RV repair shop provide a quote of the damages, which were half of the deposit. But still the owner did not want to pay us back some of the deposit. Yescapa does not get involved unless the dispute cost is higher than what the deductible (1500eur) is on the insurance, which we also bought. Strangely enough, the quote of the damages from the owner was also 1500eur. Had it been more than that, the insurance company would get involved and they would have their mechanic provide a quote, which the owner wasn't interested in. This experience has been a complete nightmare. We've been scammed by the owner and all facilitated by Yescapa who provides zero help. We are never going to use Yescapa again. Stay away! Or be prepared to loose your entire deposit each time. Will go with a legitimate company like IndieCamper or RoadSurfer. We're left with lost vacation days, no compensation and only option to take legal action if we are to recoup any of our deposit. Horrible.

July 23, 2025
Unprompted review

Reply from Yescapa

We’re truly sorry for the difficulties you faced, Henrik. We understand how stressful this situation must have been. While we facilitate bookings and provide insurance, disputes between owners and renters can be complex. We always encourage both parties to provide evidence and work towards a fair resolution. If you’d like us to review your case again, please reach out to our team directly. We’re here to help and will do our best to support you.

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