Review of us.vtoman


Rated 2 out of 5 stars

2200 jump

We purchased our 2200 jump on 1/6/25
Paid in full with a delivery for early July. Haven't heard anything, I have emailed for an update but no reply. I did want to use this next month . .Since writing this I have been pleasantly surprised by the service from Vtoman.

June 1, 2025
Unprompted review

Reply from us.vtoman

Dear Customer,

Thank you for your review. Our support team has now replied to your email (we reply to all inquiries in order).

Regarding your Jump 2200 order:

We sincerely apologise for the delay in shipping due to stock shortages.The product is expected to arrive by the end of the month, and we will arrange for immediate shipment upon arrival.As a gesture of apology, we have added a free dolly cart for you.

For specific compensation details, please refer to the customer service response email we sent to your email today.

Thank you for your patience!

Best regards,
Vivi

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