Review of ScS Sofas - Cheltenham


Rated 1 out of 5 stars

Worst company I have dealt with

So I have emailed, called, gone into store in person and left a review. Still no contact and still no sofas. Absolutely no idea when I might even hear back let alone have something to sit on. The absolute worst customer service I have had I can only recommend to shop literally anywhere else other than this company. I hope I will be getting some decent compensation considering they have had thousands of pounds off me with no product and no response as to why it hasn’t been delivered. For reference it should have been delivered months ago.


I HAVE SENT AN EMAIL CONTAINING THOSE DETAILS, YOU HAVEN’T REPLIED. maybe if you spent some time checking said email, you wouldn’t write so many of these copy and pasted replies on here…

July 1, 2025
Unprompted review

Reply from ScS Sofas

Good Morning Annie,

I hope you are well and thank you for your review.

I am very sorry that you are waiting on an update back regarding your furniture and delivery.

As your order details are not included I am unable to advise further but please feel free to send us a screenshot of your review, along with your order number or address and postcode to socialmedia@scs.co.uk and we can certainly take a look over this for you.

Take care and we look forward to your email.

Many thanks
Lynsey - ScS Social Media Team