I signed up as I wanted more details on my genome/chromosone but the continual ‘unlock’ this and ‘unlock’ that … the pricing policy is haphazard and chaotic. People don’t want to. E badgered for an extra payment everytime they log in. My ancestry account is ONE payment a month. Why overly monetise it with endless ‘if you want to see this report you have to pay more’ . I unsubscribed straight away as it was clearly not value for money in my opinion the persistent begging bowls (unlocks) is too much to be honest and I’ll stick with Ancestry. PLUS not ONE of my main Ancestry familial matches appeared in their DNA hits, which is worrying about data accuracy. I tried it for 3 minutes and I’ve given it a pass. The company needs to seriously re-examine its pricing model as if you’re turning a customer away within minutes - you’re drastically doing something wrong.