The customer service is hit and miss. My first order arrived with a larger logo than expected, which I did not want, and they have not responded to my email. I paid again and received a second plate, but this one arrived damaged. Sometimes they reply, other times they do not. I have ordered many plates from Proplates and when they get it right, the quality is generally good.

Update: Proplates have now contacted me and sent a replacement number plate. I did not particularly write this review to get a response but I'm pleased things are resolved.