Review of Jet2.com


Rated 1 out of 5 stars

One star for the booking scam

Once again, Jet 2 change their price before I press “buy”. I have just booked a flight. Before the site will accept my selected booking it flags up” this fare is no longer available”, and lists an increased price. Of course, I do not wish to lose the flight so I pay up. This has happened on almost all my recent bookings, even though I have all my details in myJet2 in order to expedite the the booking process and avoid this “scam”. I us the word “scam” because something isn’t right. After reluctantly paying the increased fare, I immediately went back onto their website only to find that the fare has now decreased to even less than the original price..! However, when I try to book this new lower fare for my partner the same thing happens ..it increases in price again.!This is “click bait” terrible.
What is going on? I thought Jet2 were better than this…!

Updated
See jet 2 generic response. No explanation. It appears that lots of others have had the same issue.
A generic reply by Jet 2

June 9, 2025
Unprompted review

Reply from Jet2.com

Hi there,

Thanks for your review.

As your enquiry relates to a holiday you haven’t yet travelled on, please can I ask you contact our Pre Travel Services Team on 0333 014 0237 and they’ll be happy to assist you further.

Alternatively, you can use our Whatsapp facility by visiting the Jet2holidays website on your mobile.

Thanks again for your review.

Kind Regards,
Gemma Stocks
Customer Service Executive Support