Outstanding products and service
This is my second purchase from Designer Carpet and I am so impressed. I ordered from the remnant range - two lengths of Kersaint Cobb Voyage 'solar'. One was to be made into a rug/runner with a whipped edge and I love how easily customisable the process is - from size, to edging, and trim colour. I made a particular request that the edge be whipped in a contrasting colour and the company were able to accommodate this and the end result is beyond what I hoped for. Delivery is fairly priced and you are kept updated on the day (officially any time between 8am and 8pm but in my experience the tracker is accurate to within 10.mins).
Emails from the team are professional and warm, and I just feel in safe hands with this company. I will definitely be back when I'm renovating the next room in our tumbledown old house!!
Reply from Designer Carpet
Thank you so much for your wonderful and detailed review! We're absolutely delighted to hear this is your second time ordering from us and that you've had such a positive experience again. It’s also great to know that the customisation options worked so well for you.
We always aim to make the process as smooth as possible, so it's lovely to hear that you had such a great experience experience. Your kind words about our team truly mean a lot, and we can’t wait to help you again when it’s time for the next room in your renovation journey. Thank you for your support!