I bought a trail plan off this company…
I bought a trail plan off this company for £11.99 and within 3 minutes they took a further £55.99 … I’ve been in touch with the company but they just keep fobbing me off … why I would purchase £11.99 AND £55.99 is beyond me … this company are just scamming people … please do not go through what I am please avoid at all cost … they are just taking advantage of people who are seeking to improve themselves .. there is no way I could afford £55.99 .. I’m beside myself with worry 😟
Reply from Effecto.app
Dear Ms. Vanessa,
Thank you for sharing your concerns about the Effecto app. We sincerely apologize for the unexpected charges and the distress this has caused you. Please know we take these issues very seriously and are working to improve our billing transparency and customer support.
For immediate assistance, please contact us at help@effecto.app. When reaching out, kindly include your account email and, if possible, your order number so we can review your case and assist you promptly.
Sincerely,
Effecto team