I recently sold an item on ebay through a promoted listing i sent the item to the buyer and and it was refused twice.

I got the Parcel back and refunded the seller,then on the 7th May 2025 i had my promoted listing fee of £133.96 refunded to my ebay balance.I withdrew my ebay balance to my bank and on the 8th ebay took it without my consent...I have spent 2 hours on live chat going around in circles and uploading a screenshot of my bank with the 2 payments as proof and they can not tell me why it was taken...Itt should not of been and on live chat i was contantly being told ohhh i can see you got a refund on the 7th...
YES BUT WHEN I WITHDREW IT TO MY BANK IT WAS TAKEN AGAIN THE NEXT DAY.I lost count how many times i explained it all and they kept saying the same stuff to me.

I told them i will contact my bank over suspicious fraud activity!!!

Ebay has gone downhill big time the help is non existant too an you just get passed from person to person and when you do get put through to someone they have 0% skill in customer service and support its a joke and i have wasted hours...I have had enough!!!