Steambow has been amazing since my stinger was broken by an angry female trying to hurt me. Though I had bought my original stinger from gogun.De when I was trying to contact them, the UK version plus any other number for a whole week yet was ignored. Then I emailed you. I was treated so well, I was helped without cost. I was never left wondering and I made a great relationship with the two gents I spoke with over the last year plus. I now spend my money with steambow itself and love my stinger with stronger arm. Thank you Steambow