Absolutely amazing customer service. I have contacted them twice now, and each time they have gone above and beyond what was required. A company that genuinely looks after their customers. I have reco... See more
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Steambow ist ein österreichischer Hersteller von high-end Bogensportartikeln. Unser Team sucht ständig nach Wegen, um Armbrüste und Bögen für zeitgemäße Einsatzzwecke wie Jagd, Selbstverteidigung oder Freizeit anzupassen und relevant zu halten. Dazu verwenden wir innovative Ideen, moderne Materialien und die neuesten Fertigungstechnologien.
Contact info
Bäckerstraße 1, 2433, Margarethen am Moos, Austria
- 004322302997420
- support@steambow.com
- steambow.at
Replied to 61% of negative reviews
Typically replies within 2 weeks
5star product ,3star delivery so 4stars…
5star product ,3star delivery so 4stars overall. Past delivery was fast but this time a few delays but it was a pre order product so understandable this time .
No response to query regarding customs…
No response to query regarding customs fees in the US.

Reply from Steambow GmbH
Absolutely amazing customer service
Absolutely amazing customer service. I have contacted them twice now, and each time they have gone above and beyond what was required. A company that genuinely looks after their customers. I have recommended Steambow to others and will continue to do so. Also, the M10 is brilliant!
The products on this site are not…
The products on this site are not accurately represented. Don't buy those black charger rods, they are NOT black.
Very good quality products and customer service
Very good quality products. Convenient modular packaging system. Very time-efficient delivery and customer support. Thumbs up, good job!
Great products
Great products. Order processing works super and fast international delivery. Ordered several times already and very satisfied with the overall experience.
Perfect from start to finish .
TOP PRODUCTS, GREAT CUSTOMER SERVICE
AS ALWAYS, TOP NOTCH PRODUCTS AND SERVICE. tHANK YOU
Steambow
The team at Steambow are always helpful and their products to me have always arrived well packaged and packed with care
My order
Having previously placed order with no issues I went to steambow again with other order, my 2nd order wasn't so smooth, they went for over a week to get back to me, I had to contact a friend who does some work for steambow to contact them for me, then all was sorted immediately, but it took that for anything to be sorted, the delay wasn't what I expected from them, but I now can say I have received my order, and am well happy with it, but the delay did upset me, though I will say I will order more from them, hoping was just a glitch, all in all at end of the day all came good
No assistance
I paid 375 euros for my steambow m10. A charger arrived damaged. I sent 3 emails to get assistance and never received a response. I expected it to be a more serious company.UPDATE: they will send me the defective part
Very happy with my purchase
Very happy with my purchase. Would recommend this company to anyone :) will order again!
I feel valued as customer
I'm happy about the customer support. I've got a lot of information after asking some questions within a short period of time. I feel valued as customer wich is kind of rare these days
My original crossbow was a steambow
My original crossbow was a steambow, yet I bought through YouTube as loved the guys videos and had good relationship until my bow snapped. Then I was ignored for almost a fortnight when I went to steambow looking to buy new part. Then instead I've had a year of contact and my fault was fixed free. I love my stinger, have bought extras and upgraded and don't plan to leave as the customer service has been wonderful.
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