Customer Service as it should be
Similar story to other reviewers, tried to source a replacement filter from both Samsung and a supplier I'd used previously for our old American fridge/freezer. Neither were able to match the price quoted by Filter Flair, in comparison it was more like buy one get one free. 2 genuine Samsung filters delivered within a couple of days, can't ask for better customer service than that.
Reply from Filter Flair
Hi John,
Thank you so much for sharing your positive experience with Filter Flair! We're truly delighted to hear that you found our pricing for the genuine Samsung filters so competitive compared to other suppliers - that "buy one get one free" feeling is exactly what we aim for!
We pride ourselves on offering authentic products at the best possible prices, and it's wonderful to know that our quick delivery met your expectations as well. Customer satisfaction is our highest priority, and feedback like yours makes all our efforts worthwhile.
We would be honored to serve you again in the future for all your filter replacement needs. Please don't hesitate to reach out whenever you need another replacement - we'll be here to provide the same great value and service.
Thanks again for choosing Filter Flair and for taking the time to leave such a kind review!
Best Regards,
Brian
Filter Flair UK