I had a 1099 so they said I couldn't freefile, and it would cost $79. That was in March, so it took until today to come up with that. My wife Kathy lost her job 6 months ago and I am disabled. When I went to finish and pay, now they wanted $135 plus tax! Wow, almost double. My refund goes to IRS because we had to pay taxes the last two years of Trump's 1st of circus, and we were on food stamps Les than a year later went into bankruptcy, so we could not be in bankruptcy after the offer in compromise agreement, which cancelled $1200 of tax debt.Now owing just over 2,000, that we start payments on May 7. Can't win for losing.
Also after looking through their website , I jumped over to the finish and pay again, it said we are giving you a new discount, now total was $111.00 plus tax. At best this is deceptive pricing, and changing the price twice certainly doesn't promote trust and confidence.I sent customer service a message, but they have always been difficult to contact