Portsmouth store closed early meaning…
Portsmouth store closed early meaning my husband had a wasted 2 hour drive to collect a boiler - when he got there before closing time the staff were already in their cars - their excuse was their manager said they could go early! Hubby had to drive back the next morning - 2 hr round trip and waste of fuel, to collect, not even an apology. Disgraceful customer service - had no response to my message on FB messenger either . Extremely rude and unprofessional.
Reply from Mr Central Heating
Hello, thank you for taking the time to leave feedback. We are very sorry to hear it was not a positive experience on this occasion but we are hopeful that you are happy with how the issue has been resolved since. We were pleased to hear you have been a regular customer of ours and will continue to be in the future.
We look forward to seeing you again soon.
Many Thanks
Mr Central Heating