READ Before Buying From Them... The Amazon Refurbished phone they sold me in "Perfect Condition" was received with two scratches across the front screen. I immediately opted to return it via Amazon Marketplace Regulations. Then started a series of emails between "Bethany" for their Customer Services and me. Though promising a rapid refund, the refund did not appear in their stated timescale and I had to bring in Visa Card via my Bank to force the issue. I received my refund 17 days after they had taken the money from me. Amazon were no help, declining to accept my complaints as all the emails from Bethany were polite. I notice with interest the very poor reviews here against this company for their inability to refund customers promptly, that this is not reflected in the Amazon reviews which exhibit bias in favour of the seller, not the buyer. This is an Amazon seller to be avoided.