Horrible service
Horrible service! BG collected over £1000 twice for the same bills and no one to deal with it. Instead of just providing a customer service phone number or calling me, they ask you to contact them on Twitter or Facebook. What an organisation!
December 18, 2024
Unprompted review
Reply from British Gas
Good afternoon Linas, I'm sorry to read your review. I’d like to get this sorted out for you.
Please send us a direct message at @britishgashelp on X (formerly Twitter), or a private message on Facebook using https://m.me/britishgas
Please quote #TPResolve.
My team and I will then start looking into this for you immediately. Thanks, Stacey