No delivery, and no estimate when to expect it either
I ordered a lamp in early November which, to date (18/12), has not arrived. It is 'on hold' with the delivery service. The supplier responds nicely and promptly to questions, basically just telling me to wait without any indication for how long - there is nothing they can do, they say, as if they had fallen into the hands of highway robbers. But in fact those highway robbers have been employed by them. The lamp was meant as a Christmas present. That it will not be, it seems.
Reply from Tattahome
We are truly sorry to hear about the delays you’ve experienced with your order, and we completely understand your frustration, especially given that the lamp was meant as a Christmas gift. While we wish we could control the delivery process entirely, we are working closely with the shipping service to resolve this issue as quickly as possible. We appreciate your patience and assure you that we’re doing everything we can to get your order to you. If there’s anything more we can do in the meantime, please don’t hesitate to reach out. We sincerely apologize for the inconvenience and thank you for your understanding.