I’ve been waiting for a week
I’ve been waiting for a week, clearly this isnt right, and it’s coming from china allegedly even though the website says it’s based in London.
Clearly this website is not legitimate and I’ll be very surprised if anything turns up at all
All the positive reviews are written in very similar wording, all very shady and dodgy.
I’ll have a refund please, this is defo someone taking people for a ride, they’ll disappear soon with your money never to be seen again
They have offered a refund, however after emailing I’ve still not been refunded…please do not waste your money on this scam
Reply from golden-curls.com
Dear Robin,
I’m truly sorry to hear about your concerns and understand your frustration. I want to assure you that we are a legitimate company, and we are doing everything possible to fulfill orders as quickly as possible, especially during this busy season.
Regarding the shipping, some of our products are sourced internationally, which may explain the longer shipping times. We’ve sent out multiple updates about the current delays, and your order is still in transit.
If you prefer, we can process a full refund for you immediately. Please contact us at info@golden-curls.com, and we’ll take care of it for you.
We truly value our customers and are committed to resolving any issues you may have. Thank you for your patience and understanding.
Best regards,
Golden Curls