Hello MLS,

Thank you for sharing your feedback with us.

We're sorry to hear that your recent shopping experience didn't meet your expectations.

To assist you better, we need some additional information, as we don’t have access to your account details on this platform.

Could you please reply to this message with your order number, email address, or return reference?

We’re here to help and look forward to resolving any issues for you.

FARFETCH