Pathetic. They are fraudsters taking money from genuine suppliers like us. For each and everything, they take money. Pathetic customer support. Very unprofessional and useless service. I have been using shiprocket for past 3 months. The experience is terrible. Just because we take it, we stick to it. Hurdle of finding a new one is another hard work. Shiprocket make sure that we don't have no time to think about anything else. They loot all the money everyday. They don't solve an issue. Weight discrepancy, fake attempts, all this takes money from us. When asked for refund by giving real proof, they tell it's not possible. Blah blah blah. Pathetic Experience and a fraud business.