Haven't had the opportunity to try this…
Haven't had the opportunity to try this because customer service is very poor. Had questions on the ingredients and was promised a call a week ago by a 'nutritionist'. No call. Sent an email 3 days later to chase. Still no follow up. If they are that poor in pre sales service, the owners are disconnected from the operations.
Reply from Different Dog
Hi, it's Charlie here, one of the founders of Different Dog. I'm just following up on the reply from our Customer Delight Team below. I'm really sorry if we've been slow to respond here - we're struggling to track down your contact details. My phone number is 07436 816 300, and my email is charlie@differentdog.com. It would be great if you can call me or email me directly and we'll get a call set up with our Nutritionist as soon as possible. Thank you for your feedback and your patience. I sincerely hope we can solve this one fully for you very soon. Best wishes, Charlie
Thank you for your review, I am so sorry to hear you did not hear back from our Customer Delight Team or Nutritionist. This is not the level of service we aim to provide any customer, of course if you would be happy reaching out to us on feedme@differentdog.com or 01743 384562 we would be able to assist you.