Rented a car from Aberdeen Airport in July. When I returned the car I forgot I had left my residental parking permit stuck on the windscreen. I called up the next morning (less than 12 hours afterwards) and Enterprise advised that it was not in the car. I asked if they could speak to the person who serviced it in case they threw it out. The lady i spoke to had little interest in following up and said she couldnt do anything about this. I raised a complaint and was informed a manager would call me... major suprise, no-one called. Clearly it was my fault leaving the permit in the car, but please treat your clients better than that.