Raised the payment without my approval…
Raised the payment without my approval or prior notice ....
As a company binded under the EU regulations I would expect that a raise in the service provided would be announced prior to the customer and it is up to me to decide whether I would accept the raise in price and if not I should be able to cancel the contract
This way of doing business is a bit disappointing Djøf and quite unethical considering that you cannot ask us to pay random prices that you decide to raise without event aligning with the customers , this is quite a disappointment, when I thought you are professionals.
And your colleague tells me it is an index regulation and it applies to all customers - quite a vague explanation right? Is like I am suppose to accept any raise in price that you decide whenever
I will speak to a legal advisor and will terminate the contract I have and avoid recommending you to anyone in my group of friends - Big Mistake
Reply from Djøf
Hi,
Thank you for your email.
When you accept a membership at Djøf, you accept our membership terms and conditions.
It is also written on our website under "Kontingentsatser hos Djøf".
It explicitly says: "Kontingentsatserne består af et grundbeløb til Djøf samt eventuelle bidrag til strejkefonde, forhandlingsfonde mv.
Priserne bliver reguleret årligt pr. 1. juli."
"The membership fees consist of a base amount for Djøf and any contributions to strike funds, negotiation funds, etc.
The prices are adjusted annually on July 1." The amount is always an individual judgement for the year, based on the market.
Kontingent | Se prisen for medlemskab | Djøf (djoef.dk)
The price change is part of our annual regulation according to market conditions.
I hope this clears things up, if you have any further questions you are welcome to contact us.
Best regards
Nadia - Djøf