27” Clarity Monitor with broken warranty seal
I bought the 27” Clarity monitor with great anticipation after reading positive reviews about the monitor, but they’ve sent me a monitor with a broken warranty seal. I took it as an honest mistake, and they organised for a replacement which arrived today but that monitor had a broken warranty seal as well!
I bought the monitor for an urgent design project and it’s going to be 3-4 weeks before I can finally use the monitor if they get it right for the third time..
Update: I changed my rating to 3 starts from 1 after finally receiving a monitor with an intact warranty seal for the third try. The monitor is actually amazing, can’t say it’s a huge difference from my Macbook Pro’s XDR display so it’s well worth the money.
Second update: Used the third monitor for a week until it developed a dead pixel. Customer service was actually really helpful and received a full refund.
In conclusion, I think I just got very unlucky with this whole kerfuffle and decided not to give it a fourth try. The actual monitor is great when not faulty, hence I've not changed the rating.