Review of DAZN DE


Rated 1 out of 5 stars

Having had issues cancelling my account…

Having had issues cancelling my account on 25th May, clearly it didn't go through via web browser, despite me completing the process, and as it was outside business hours so no customer support was available I found DAZN had continued to charge me for 3 months upon checking my bank account. I contacted DAZN explaining my issue and they were utterly dismissive. They sent links to their own website pages that don't exist or rather have been cancelled (it's about applying for refunds). You can't cancel outside of working hours according to their website and have to speak with a customer service or chat rep to do so but I went through an automated cancellation process online and even though it repeatedly asks if you're sure like some broken annoying robot it did not register. There are clearly issues and the company's philosophy is to ignore the customer in all instances. I won't use them again. Eddie Hearn can dine on a nice big vat of excrement and expire as far as I'm concerned.

May 25, 2024
Unprompted review