Review of Priority Pass


Rated 1 out of 5 stars

Absolute waste of money

Absolute waste of money. I am a frequent flyer and thought this would be nice. Of the last 9 lounges I've approached, 7 have turned me away as either full or lowest priority to enter, making way for online vouchers and credit cards.  They should rebrand to 'lowestpriority pass'. Only 2 of the 7 had alternatives such as bars and restaurants. Save your money. It costs £22 per visit for the 10 visit. Sit in a bar at the terminal and spend 22. At least you'll actually get in.....

June 15, 2024
Unprompted review

Reply from Priority Pass

Hi Mark, thank you for sharing your experience with us. We're sorry to hear that you've been having difficulties getting into some of our lounges. We understand that Priority Pass has become very popular, which means our lounges can get extremely busy at times, leading to waiting lists and lines or, occasionally, the need to restrict access. We apologize if this has fallen short of your expectations. We appreciate your feedback and will pass it on to our team for further improvement. Regards, Priority Pass