My ordered was sent from India to…
My ordered was sent from India to Israel with Aramex, which is problematic company.every time i contacted FC customer service, it took them almost 3-4 days to answer!. aramex tracking number show its arrived destination but their number is not recognised by the local post. The Slow response from french crown is very annoying. They claim its in pick point but its not there
Reply from French Crown
Dear Vega,
We apologize for the inconvenience and frustration you've experienced with your order shipment and our customer service response time. This does not meet our standards of service, and we're sorry for any inconvenience caused.
We understand the challenges with the Aramex delivery and the issues with tracking your package in Israel. We are actively looking into this matter and will work to resolve it promptly. Please rest assured that we take your feedback seriously and are committed to improving our communication and service efficiency.
If there's anything specific we can do to assist you further or if you have additional information regarding your order, please contact us directly so we can provide immediate assistance.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards,
French Crown Team