Poor business acumen regarding warranty…
Poor business acumen regarding warranty issues.
NANO sent refurbished product to replace new product.
Very, very frustrating that you choose to put consumer(s) in this position.
However, a “new” set has been ordered & is currently in shipment status.
I am in high hopes that this set works!
Reply from Nano Hearing Aids
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. We are grateful that we were able to connect with you and successfully resolve your issue by sending you a no-charge replacement.
Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
We appreciate your time and wish you all the best!
- Nano Support Team