Review of NovaaLab LLC


Rated 5 out of 5 stars

Excellent customer service stood behind product I was interested in

After looking at web page for product I was interested in, I had a few questions. I emailed customer support, the response was very helpful and completely answered my questions. Communication was also concerned my questions were answered.
I ordered after an excellent customer service experience.

April 1, 2024

Reply from NovaaLab LLC

Hi Denise! Thank you so much for taking the time to share your experience with us! We greatly appreciate your kind words and are thrilled to hear that you found our customer support team helpful and responsive. Ensuring that our customers receive prompt and thorough assistance is one of our top priorities, and it's always gratifying to receive feedback that confirms we're meeting our goals in this regard. We're delighted that we were able to address all of your questions and concerns to your satisfaction. It's our aim to provide a seamless and enjoyable shopping experience from start to finish, and we're pleased to hear that we succeeded in doing so for you. Once again, thank you for choosing us and for sharing your positive experience. If you ever have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're always here to help!