Claimed to have tried first delivery …
Claimed to have tried first delivery -there was someone working from home all day in the house and someone there all evening. Noone tried to deliver that day.
2nd attempt next day they left the parcel outside in the rain in the dark but did not ring the doorbell to alert someone inside the house. If they were going to do that anyway why didnt they do it the first day
Reply from Fastway Ireland
Hi there,
Thank you for feedback! At Fastway, we strive to provide efficient, reliable, and secure deliveries, and your satisfaction is our top priority.
Thank you for addressing the issue and please accept my sincerest apologies in relation to the below, this is not acceptable by any means.
Your insights are invaluable as we continuously work to enhance our customer experience. We look forward to serving you again in the future.
If there is anything else I can assist you with or if you have any further questions, please let me know. I'm here to help!