Awful experience they won't cancel claimed I missed a payment 1.5 years ago! They've charged me cards $12,079.21 for cheap furniture! Their phone number is invalid! They sent me this but still continue to charge me! I never missed a payment and if I had why wouldn't they have sent me to collections??? n Wed, Nov 15, 2023 at 14:27 REDACTED from Fernish REDACTED wrote:
Hi REDACTED
I understand how frustrating this may be and apologize for any inconvenience caused here. Let me clarify that the outstanding invoice pertains to the month of September 2022. Our system makes up to five attempts to collect payment after the due date.
I have discussed the matter with our Billing team, and they have agreed to waive the amount of $400.21