I saw this advertised on Instagram and thought I'd give it a go. I have many cards and really wanted to consolidate them into one payment rather than the several that I have. I can't fault the person who I spoke as he was really nice, but the way the company works and the questions they ask get personal. They soft search your credit history and have all of the information in front of them but then go in to detail about the why and what's for each card, at which point it makes you feel like you've hidden something from them. I was honest from the onset with what I had and how much I owe etc. but they then start to interrogate each card on your credit file and it just feels weird when they have the facts in front of them from the soft search. I get they need to confirm how much is on each card but I think maybe less on the whys, you are where you are so I really didn't get the point. I said to the guy, will I get a loan or not, or shall I just chip away at paying the cards back one by one and he said to do the latter which I would prefer after that call! It really wasn't a great experience and there must be a better way to "help" people. Again, the guy was fine, I just think the last thing you need when you're trying to get help is to be interrogated by the very people you've gone to ask for help. The only reason why I could think they do that is to offer a debt relief order or a debt plan which is why I stopped the conversation and ask outright if I could get a loan to help or not.