After having issues with another item that took two weeks to arrive and I then needed to send back , I got an email officer for a fryer which I purchased next day delivery , order received, then nothing .. called the call center to be told it was packed and ready for dispatch , but it could take 4 to 5 days to get to me . Whilst the products maybe good the service and promises are appalling, next day delivery of ordered before 12 which I did has now turned into 6 to 7days delivery, and I will send the item back as have purchased one from John Lewis and in fact went with another make of fryer, the sooner companies realise they cannot lie simply to take money the better , the CEO should be sacked along with all senior management for operating such and appalling shower of ….