I took out a subscription with Norton in November 2022; this came with various deals and so was very cheap (from memory £10 approx. but I may be wrong). After three months the service stopped working, it wasn't worth the hassle of cancelling at the time, but, I did leave a note to cancel my subscription in November 2023 and cut my loses.
Imagine my surprise when I received an e-mail from Norton to-day (October 2023) informing me that my subscription had been renewed and the payment (which had increased) had already left my account.
I do have a few auto-renewal subscriptions (including the government's D.B.S. subscription service) and usually notice is given of payments being take. Although it was comparatively easy (at least by to-day's low standards) to cancel a refund, it may still take upto 10 working days for my money to be returned to me (while is could have been earning interest). Norton, you have lost good will with me and I will not consider your products in the future.