Not much of a drop
Personally from £28:50 to £28:18 I wouldn't of bothered, it's not as if it' was a £5 drop of sorts, it's probably cost more in admin fee to change it.
October 20, 2023
Reply from British Gas
I’m so disappointed to read this. If there’s anything we can do to turn this experience around for you, please do let us know over Facebook or Twitter. Pop us a DM with #Trustpilot and we’ll do our best to help. Many thanks, Kam