Returned but no replenishment
Had sown items from trespass and despite having a return label (free) and a clear exchange replace policy. I sent my item back and had to contact the help line as I’d not revived anything back in return. As I dint rent do return many items I couldn’t find my recipet only the return code which to tresspass wanst any good
They eventually found me and 6 days later after a couple of weeks waiting we had an exchange. How many kore items go back and get lost
Reply from Trespass
Hi there Dave!
Thanks for providing your feedback.
I'm glad to hear we could sort out your return, every once in a while things can go missing on the way back to the warehouse, this is why the recorded delivery tracking on returns postage is really important, to make sure we can always process your return no matter what.
If there's anything else we can do to help, please don't hesitate to get back in touch.
Thanks again for shopping with us,
Trespass Customer Service