This company are a joke. On line retail companies such as ASOS and House of Fraser are using Evri for deliveries. I unfortunately ordered items from both companies and on every occasion Evri failed to deliver without incident not turning up or saying that they could not find the address all of which were lies.i have been at the address 27 years and no other company including Royal Mail ever has an issue. There is not even a customer service response just an automated system ASOS also have a similar automated only customer service. The recent BBC watchdog programme slated the company and their investigation does not even touch the surface. How do these companies get a licence?Official departments need to re investigate customers deserve better. 15 incidents of rubbish service in 2 years and that is only my experience. When the company previously traded under Hermes they were the same.